Autumn holiday: Orders will be shipped on the 19th.
Contact
Call us
Get help right away.
Monday to Friday 9 AM - 4 PM
We speak Danish and English
Write to us
We usually respond the same day.
Monday to Friday 9 AM - 4 PM
We respond in all languages
Frequently Asked Questions
What is the delivery time? +
The delivery time is stated on each product page. If it says “Contact for delivery time” or similar, it means the supplier has not provided an exact delivery time. You are always welcome to contact us, and we will check it for you.
Can I see your products in person? +
Yes, you can. We have Denmark's largest showroom for hairdressers, where you can experience the products and get advice. Book your visit here.
Can I get help with decorating my salon? +
Yes, we can. We help hairdressers daily with designing their salons. If you have floor plans, measurements, or pictures, please feel free to send them to us so we can advise you in the best possible way.
Can I get an extra discount? +
We work with honest prices and buy in bulk to offer great prices and discounts from the start. You get the same price when ordering online as over the phone.
Psst: If you add 5 products to your cart, you automatically get an extra 10% discount. We save money when you shop with us in bulk, and we pass those savings on to you.
How will my order be delivered? +
Smaller packages are shipped with GLS and typically delivered within a few business days if the item is in stock. Larger furniture, such as washing units, is delivered by freight carrier on a pallet to the curb unless otherwise agreed in advance. You choose the delivery method yourself at checkout.
How do I place an order with Just Add People? +
It's easy to shop with us
1. Find the product you want
2. Add it to your cart
3. Proceed to checkout
4. Enter your information
5. Choose delivery and payment
6. Complete your order
If you prefer, you are also always welcome to call us and place an order - we are happy to help.
How can I pay? +
You can pay by card, invoice, or EAN. If you pay with EAN, the number must be entered in the order note at checkout.
When paying by card, you will always receive an invoice for your accounting. When paying by invoice, the invoice is generated manually and therefore not sent automatically upon ordering.
In selected countries and regions, you can request to split your payment.
Do I have to pay VAT? +
Yes, when you shop with us in Denmark, you must pay VAT.
If you order from countries other than Denmark, prices are shown including 0% VAT (VAT exempt). This is so you don’t have to handle VAT and any reporting in your own country.
How do I return an order? +
If you wish to return an order, it must first be notified and approved by us. After that, the order should be sent/shipped to:
Just Add People
Mariendalsvej 20
8800 Viborg
Returns must be made within 14 days.
Can I return made-to-order products? +
Made-to-order products are produced specifically for you and therefore cannot be returned. They are, of course, covered by the same warranty as all other products.
Contact Just Add People – we help you design your salon
Do you have questions about our furniture, equipment or financing? We’re ready to help you find the right solution for your salon, whether you’re just getting started or have been running a salon for many years. Call, write to us or book an appointment at our showroom in Viborg, and we’ll talk about what suits you best.
How to contact us
You can call us on (+45) 32 25 60 60 Monday to Friday from 9 am to 4 pm if you need help right away. We speak both Danish and English, and you don’t need to have a specific product in mind beforehand. Many people simply call to hear about the available options.
If you prefer to write, you can email us at hello@justaddpeople.dk. We typically reply the same day during opening hours, and you’re welcome to send pictures of your current premises or a sketch if you’re planning a new salon.
Visit our showroom in Viborg
Our address is Mariendalsvej 32, 8800 Viborg. We have more than 175 products on display, so you can see, feel and compare furniture and equipment as they would actually look in a salon, rather than judging them from pictures alone. This is particularly useful if you’re furnishing several client stations or an entire salon at once, where the overall look matters just as much as the individual piece of furniture.
If we have the item in stock, you can take it home with you on the same day you visit us. We recommend booking an appointment in advance, so an advisor has time to take an in-depth look at your specific needs, but you’re also welcome to drop by without an appointment during our opening hours.
Personal advice from Klaus Østergaard
If you need advice on which furniture and equipment suit your salon, you can receive personal guidance from Klaus Østergaard, one of the industry’s best-known experts in salon furnishings. Klaus has more than 30 years of experience designing salons, knows most of the models on the market and helps you choose what genuinely suits your space, budget and workflow, rather than simply the most expensive or most popular option.
Financing your salon furnishings
If you’re furnishing a completely new salon or upgrading several client stations at once, bringing everything together can be a significant investment. We offer financing, so you can spread the cost over time instead of paying for everything upfront. Contact us, and we’ll help you determine whether this is the right solution for you and what it would mean for your monthly expenses.
Why hairdressers and salon owners choose Just Add People
We’re a family-owned and family-run company that has been helping hairdressers for more than 30 years, and 96% of our customers would shop with us again or recommend us to others. You can read more about our story here. We’ve advised everyone from newly established one-person salons to chains with multiple locations, and regardless of the size of your project, you receive the same personal advice and access to our showroom.
Delivery and peace of mind
Four things are always included, no matter what you order. Price match: We’re happy to match the price of an item, so you always get the best price. Fast shipping: No hidden fees or delivery charges connected with your order. 14-day returns: If you change your mind, we’re here to help. Terms and conditions apply. 2-year warranty: We always offer at least a 2-year warranty on our furniture and equipment. You can find the full terms in our terms and conditions.
Do you have a specific question?
Further down this page, we’ve collected answers to the questions our customers ask most often, including questions about delivery, payment, VAT and returns. If you can’t find the answer there, you’re always welcome to call or write to us directly, and we’ll help you move forward.