Trading conditions

JUST ADD PEOPLE ApS
Mariendalsvej 32
8800 Viborg
Telephone: +45 32 25 60 60
VAT: DK43080105

Payment

JUST ADD PEOPLE ApS accepts online payments with Dankort, Visa/Dankort, Visa, Mastercard, MobilePay, ApplePay.

Payment will only be debited to your account when the physical item is shipped or the virtual product is created, unless otherwise agreed or stated in your order.

All amounts on the website are exclusive of VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)

JUST ADD PEOPLE ApS uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and cannot be read by outsiders.

JUST ADD PEOPLE ApS's own website also uses encryption with SSL protocol.

Delivery

The delivery time for your order is usually  less than 14 working days.

JUST ADD PEOPLE ApS ships goods with the following: Pickup, GLS - Business, GLS - Private, PostNord - Private, PostNord - Business, Danske Fragtmænd, external moving company and external assembly company.

The freight solution is calculated based on weight and price.

You will be able to choose between having the package sent "without delivery" or "with delivery".

You will always receive a track and trace number so that you can follow your package from our warehouse to your home.

Right of withdrawal

There is a 14-day full right of return on goods purchased on the website, unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

You bear any return costs yourself.

Requests to use the right of withdrawal must be sent to hello@justaddpeople.dk. In the notification, your wish to use the right of withdrawal must be clearly stated.

Condition of the item upon return

You are liable for the deterioration in the value of the goods due to handling other than what is necessary to determine the nature, properties and function of the goods. This means that you must try the product in the same way as if you shopped in a physical store.

If the item has been tried on in addition to what is described above, it is considered used and of diminished value. This means that if you cancel the purchase, you will get a smaller part or none of the purchase amount back. It is up to JUST ADD PEOPLE ApS to assess the condition of the item.

Right of complaint

There is a 2-year warranty on products in accordance with the Danish Sales Act. The right to complain applies to all errors in software, material and manufacturing.

Complaint regarding errors and defects must be reported to JUST ADD PEOPLE ApS within a reasonable time after receipt of the goods. Here the max. two months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint is waived in the event of incorrect or unusual operation of the product.

JUST ADD PEOPLE ApS covers the return costs to a reasonable extent.

When returning, contact the company:

JUST ADD PEOPLE ApS
Mariendalsvej 32

Telephone: +45 32 25 60 60

Complaints will not be accepted if these have been sent cash on delivery.

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others, they are only registered in our customer directory. You can have your information deleted at any time.

In order for you to enter into an agreement with JUST ADD PEOPLE ApS, we need the following information:
. Name
. Address
. Phone number
. Email address

We register your personal data with the aim of being able to deliver the goods to you.

The personal information is registered with JUST ADD PEOPLE ApS and stored for up to five years, after which the information is deleted.

When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why.

The director and the employees of JUST ADD PEOPLE ApS have access to the information registered about you.

The data controller in JUST ADD PEOPLE ApS is: Rasmus Østergaard

We do not store and transmit customer information encrypted.

As registered with JUST ADD PEOPLE ApS, you always have the right to object to the registration. You also have the right to access what information is registered about you. You have these rights according to the Personal Data Act and inquiries in connection with this should be addressed to hello@justaddpeople.dk.